Where is Perspective Therapy located?

Our office is located in Glendale, AZ conveniently off of the 101 and 75th Avenue. We are located on 75th Avenue and Bell Rd (Near Arrowhead Mall).

17235 N. 75th Avenue, Suite F115, Glendale, AZ 85308

Is Insurance Accepted?

Perspective Therapy providers do not accept insurance. If you have out-of-network benefits for therapy services, our services may or may not be covered by your insurance. Upon your request providers are able to provide documentation to submit to insurance. It is your the client’s responsibility to submit receipts and obtain any potential reimbursement from their insurance company.

In order to make a decision that is right for you, please contact your insurance company to learn whether your policy provides in-network and/or out-of-network mental health benefits.

YOUR RIGHTS AND PROTECTIONS AGAINST

SURPRISE MEDICAL BILLS

(OMB Control Number: 0938-1401)

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

What is “balance billing” (sometimes called “surprise billing”)?

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.

“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.

“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care - like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

You are protected from balance billing for:

Emergency services

If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.

 Certain services at an in-network hospital or ambulatory surgical center

When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.

If you get other services at these in-network facilities, out-of-network providers can’t balance bills you unless you give written consent and give up your protections.

You’re never required to give up your protection from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

When balance billing isn’t allowed, you also have the following protections:

·       You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.

·       Your health plan generally must:

·  Cover emergency services without requiring you to get approval for services in advance (prior authorization).

·  Cover emergency services by out-of-network providers.

· Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.

· Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.

 If you believe you’ve been wrongly billed, you may contact: The Arizona Secretary of State, Katie Hobbs. The website is https://azsos.gov. The main number is 602-542-4285.

Visit https://www.cms.gov/files/document/model-disclosure-notice-patient-protections-against-surprise-billing-providers-facilities-health.pdf for more information about your rights under Federal law.

What is the cost of a therapy session?

Therapy sessions are billed based off of a 50-minute session.  This is known as a “therapy hour”. Our providers’ rates are as follows:

Amanda Kaplan, Psy.D: $170.00/therapy hour

How long is a therapy session?

A typical therapy session is 50 minutes.

An initial assessment for an adult is 50 minutes.

The recommended length of time for an initial assessment for a child/adolescent is 90 minutes. The extended time frame will allow the provider adequate time to speak with the child/adolescent and parent/guardians.

What is the typical length of treatment?

Mental health is as unique and complex as each individual. As such, the length of treatment can vary. However, Perspective Therapy clinicians utilize evidence-based treatment to ensure that you can efficiently and thoroughly work towards the life that you want for yourself.

Is there a cancellation policy?

In an effort to honor the time of our clinicians, Perspective Therapy has a 24-hour cancellation policy (pending extenuating circumstances).

Is telehealth an option?

Perspective Therapy offers video sessions in the COVID-19 Global Pandemic. Video sessions are conducted using a HIPAA-compliant video platform in order to protect client confidentiality.